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Tamil Nadu, India
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Since I-Pro-X.com is offering non-tangible irrevocable goods we do not issue refunds once the order is completed. As a customer you are responsible for understanding this upon purchasing any item on our site.
We do realize that sometimes exceptional circumstance can take place.
Therefore, we DO honor requests for a refund for the following reasons:
- Non-delivery of the product: Due to the fact that technical issues can occasionally occur, we realize that you may not actually get credited for the product you purchased. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted through a support ticket within 48 hours from the order placing date. Otherwise the product will be considered received.
- Double Purchase: Accidental multiple purchases can occur occasionally and we understand that. If You accidentally purchased a product multiple times we will issue a refund of the extra purchases and deduct the extra products from your account. If the extra purchased products have been consumed, no refund will be issued. Claims for multiple purchases must be submitted through a support ticket within 24 hours from the order placing date. Otherwise the purchases will be considered valid.
- All other issues will be determined on a case-by-case basis.
We are always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.
To Submit A Support Ticket: http://i-pro-x.com/support/
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